What are virtual email addresses and virtual cards and why are they used?

Virtual email addresses and virtual cards are sometimes used by travel agencies to complete your reservation.

As a travel agency, we want to simplify your booking, securing your reservation and making the process as quick and efficient as possible.

In order to do this, we may use a unique virtual email address and/or virtual card for your booking only.  Our collaboration with various partners and utilization of a specific booking system allow us to swiftly complete your reservation, leaving room for any extras you might choose to add later.

In most cases, to access your booking or check in for your flight online, you simply need to enter your name and the airline's reference number on the carrier's website. However, if the airline requires you to enter the email address used for the booking, you can locate it by logging in to My Bookings on our website, under the airline booking details section.

Rest assured, when you book with us, we manage all communication with the airline on your behalf. Any important information from the airline will be promptly forwarded to you via email, SMS, push notification, or phone call.

When you book with us, we typically manage the payment process by crediting the due amount to the airline on your behalf using a virtual card, without sharing your personal payment details with the airline.

In order to offer competitive prices, we provide various trip combinations involving multiple airlines or bookings within a single order. As these combinations might lead to multiple charges from different airlines on your bank statement, we facilitate the use of our virtual cards for your convenience.